Fluttershy is super cute, but she does show some signs of play and storage.
Her hair is very dry, it could be improved a little with a nice spa day. There are some minor marks to her face, but nothing dramatic. She comes with her original clothes and shoes, but is missing her headset. These are all in good condition, although I suspect the front part of her skirt has split as it is a little frayed. There are a few lose threads in places.